Expert Respiratory Care
Benefit from years of experience in respiratory therapy.
Benefit from years of experience in respiratory therapy.
Develop skills in a supportive softball environment.
Enjoy the balance of professional care and personal touch.
Comprehensive respiratory care for patients of all ages.
Developing skills and teamwork for aspiring young athletes.
Guidance and support for families in healthcare decision-making.
To consistently apply my expertise and compassionate approach while maintaining a positive outlook for all patients and athletes.
To consistently uphold professionalism and diligence, while adhering to the ethical standards integral to the healthcare sector and the support of young athletes.
To consistently deliver exceptional patient care to those who require it. To aspire to become the next manager of the respiratory care department. To persist in mentoring young women in softball.
Ailisa works from 7 AM to 7 PM, ensuring ample availability for her clients.
You can reach Ailisa via email at ailisatheis822@gmail.com for inquiries or information.
Ailisa is a Senior Respiratory Therapist with extensive experience in patient care and respiratory health.
Yes, Ailisa serves as an assistant varsity softball coach, promoting teamwork and athletic development among her players.
Ailisa proudly balances her roles as a daughter, wife, and mom while managing her responsibilities professionally.
This is a journal that was used to help understand the latest implications that affect healthcare organizations today.
Sustainability in healthcare refers to the implementation of practices that minimize environmental impact, promote patient well-being, and ensure the long-term viability of healthcare systems.
The future of healthcare economics is characterized by continued high growth and cost increases, driven by an aging population, technological advancements, and increased utilization, with healthcare's share of GDP (Gross Domestic Product) projected to rise.

Project Name:
Non-invasive Skin Protection
Executive Sponsors:
Kristine Donohue (President of Corewell Health Taylor)
Department Sponsor:
Charles McFarland (Manager of Respiratory Therapy)
Impact of Project:
(How does it support Mission or Org. Goals?)
Improvement in patient satisfaction scores.
Saving on prolonged hospital stays.
New initiatives for protocols.
Project Manager:
Ailisa Theis
Respiratory
586-883-3945
Ailisa.theis@corewellhealth.org
Team Members:
Matthew Board
Director of Nursing
734-231-1234
Matthew.board@corewellhealth.org
Shantay Hand
ICU manager
734-123-3214
Shantay.hand@corewellhealth.org
Maria Dillard
Wound Care
734-591-1145
Maria.dillard@corewellhealth.org
Yolanda Perkins
IMC/ER manager
313-383-0008
Yolanda.perkins@corewellhealth.org
Corewell Health Taylor (hospital as a whole)
Patients
Respiratory Department
Phillips Respironics (mask vendor)
Project Purpose / Business JustificationDescribe the business need this project addresses
There has been an increase in skin breakdown due to continuous non-invasive ventilation usage. Due to skin breakdown, patients require additional skin care beyond their initial admission diagnosis. This results in additional medication costs, increased wound care supplies, and longer hospital stays. Doctors are not intubating in a timely fashion, and therefore, skin breakdowns occur due to prolonged wear. This will also affect patient satisfaction scores for the hospital.
Business Goals of The Project: List the measurable outcomes of
the project.
Be sure to QUANTIFY the goals! Example: Reduce cost by xxx. Or,
Increase quality to yyy
· Three different types of masks will be used to help reduce skin breakdown from continuous wear of the non-invasive ventilation device. As a result, the masks will be used to help rotate every four hours. Full face mask, total face mask, and under-nose mask. By rotating the masks, we can adjust the pressure points on the face, helping to alleviate skin breakdown. In addition, a skin barrier or barrier adhesive gel will be used, along with the rotation of the masks. Documentation will be done every four hours with skin assessment along with what type of mask is being used.
· Time of continuous non-invasive usage will be documented for each patient from the start of use to the end of use or until intubation or death.
· Lower number of skin breakdowns.
· Increase in patient satisfaction scores.
· The number of masks used on each patient for each month will be counted.
· Cost of masks each month will be looked at.
· Cost of skin barrier adhesive gel will be counted each month.
· The number of incident reports due to skin breakdown will be counted each month.
· How long does it takes for physicians to intubate after prolonged use of non-invasive ventilation.
Deliverables the actual “products” to be created (Ex: improved xyz process, employee manual on xyz, new website, new building)
New Intubation Protocols
New non-invasive protocols
New skin assessment protocols
SCOPE: List several areas of work that will be Included in the project
and list at least one area of work that will be Excluded, so that the client
is clear what is to be expected. SCOPE
SHOULD ALWAYS CONVEY THE TOTAL APPROX. PROJECT COST.
Example
Scope: This project involves selecting and installing a new camera security
system for the medical clinic. The system will include 8 HD cameras, 6 motion
sensors, 2 keypads, a DVR, and a central control console. The system will NOT
include training employees or software needed for remote control. The total
expected cost is $12,000.
This project aims to improve skin integrity in patients undergoing continuous non-invasive ventilation. Three different masks will be purchased. The hospital areas that will be involved in this will be ER (emergency room), IMC (intermediate medical care), and ICU (intensive care unit). This will not include 2nd floor medical and surgical, 2nd floor VIBRA, and 3rd floor rehab. Patients who do not use non-invasive ventilation continuously will not be included.
With the average of 10 continuous non-invasive ventilation usage occurring a month, the total price in supplies could be $3,500.00 per month. For the next six months, we could be expecting to spend $21,000 on this project alone.
Project Milestone and Dates Start, Progress, and End dates for Project. Be sure
to not omit the start and end dates.
(These dates should fit the needs of the project – not the dates of our class
)
Start: October 2025
Progress: December 2025
End: February 2026
LDR660-OA: Strategic Leadership
This was an intriguing assignment. I wasn't quite sure what to expect initially. Trying this simulation for the first time opened my eyes to new perspectives. I recognize I have much to learn from this first experience with the simulation. I did not do as well as I thought I would have. I was getting frustrated with the simulation.
Gathering all necessary information is essential. As a future leader, you must understand all the players involved, both in real life and within this simulation. My role in this simulation focuses more on the business aspects, which I need to adapt for future application in the healthcare industry. Collecting the information was straightforward, but consolidating it and deciding on the necessary changes or strategies proved to be more challenging.
I recognize that I won't be perfect on the first attempt. Still, this encourages me to focus on understanding why some things work and others don't. I also need to learn the sequence of successful tactics. The order in which I apply each tactic will influence the simulation's result. I need to be able to recognize or accept the feedback that I receive from the “employees” of the simulation for it gives you hints on what needs to be done next.
I support team dynamics. During the simulation interviews, I noticed that team cohesion was lacking among some employees. Certain leaders were opposed to each other, with some being receptive to change while others resisted. The divisions resembled a military versus commercial split. Some aimed to focus solely on commercial, others solely on military, and a few wanted to develop both departments. Establishing cross-functional teams appears to be a promising solution to bring everyone together and ensure all voices are heard.
I understand why this simulation is part of the class. It requires you to strategically consider when and how to use each tactic effectively. To succeed, I need to apply my strategic thinking skills. What seems like the right move in one situation might not always be the correct choice. I need to be aware of my strategic skill and be more aware of the choices that I ultimately make.
I want to understand why some tactics are executed before others and recognize the right timing. I aim to gain insights into my decisions and their impact on outcomes. Next week, I plan to apply this knowledge, possibly in a different order. Each week, I strive to improve my simulation score. Ultimately, I hope to translate what I learn in the coming weeks into my healthcare career.
Page 1: Stakeholder Analysis & Mapping
Internal Stakeholder Assessment
Executive Leadership:
Influence: High. As executives have the power to decide on organizational direction, strategy, and resource allocation, executive support is of critical value to digital health integration.
Interest: High. Executives show strong involvement in programs that help organizations increase financial sustainability, business efficiency, and compliance, as well as long-term care accessibility.
Leadership Style: Primarily transformational leadership style a with strategic emphasis on performance, innovation, and alignment to Riverside’s mission.
Middle Management:
Influence: Moderate to High. The middle managers will implement the organizational leadership strategy, which will serve as direct input for employees.
Interest: Moderate. Interest levels depend on the impact on workloads, staffing, and overall accountability of respective departments.
Leadership Style: Primarily a transactional style mixed with situational leadership, with a Focus on managing performance, business continuity, and regulatory compliance. Middle management is recognized as having an essential impact on organizational sense-making and decreasing employee resistance to change.
Front-Line Employees:
Influence: Moderate. Formal authority is limited, yet the implementation success is directly related to the level of engagement of the employees on the front line.
Interest: Variable but increasingly High. Interest is influenced by burnout, staffing shortages, and whether digital tools reduce administrative burden and improve patient care.
Leadership Style: The supportive, relationship-oriented leader can best build trust, engagement, and psychological safety during times of change.
Exernal Stakeholder Assessment
Customers / Clients: Patients and families can be considered as having moderate influences through satisfaction and utilization of the services. Their interest is high since digital health does pertain to access, quality of care, and convenience, especially for rural and remote areas.
Suppliers/Partners: Technology vendors and healthcare partners have a moderate level of influence due to system dependency and interoperability. Their interest is centered around stable partnership, integration success, and long-term collaboration.
Community / Regulatory: Through the enabling of compliance authority, public accountability, and expectations about access to healthcare, community organizations, and regulatory agencies drive high influence. Their interest is high in quality outcomes, cybersecurity, and population health.
Stakeholder Influence Network
Stakeholders influence networks by shaping an organization's decisions, objectives, and operations through their interconnected relationships. These interactions form complex webs of power and impact that extend beyond simple lists.
Key influencers:Community Partnerships, which include local government relations, community organizations, and regional healthcare partners.
Coalition opportunities: Within local government relations, there are opportunities in prevention health programs and in partnering with school districts for student health services. Within community organizations, there are opportunities at senior centers to collaborate with aging services, with agricultural cooperatives interested in occupational health services, and in partnering with the tourism industry to provide visitor care and emergency services. Within regional healthcare partners, there are opportunities to offer more specialist consultations due to the nearest academic medical center being 120 miles away.
There is an opportunity to collaborate with a technology company to bring more advanced technology to the system, enabling more advanced applications. The technology company can also bring more to the community by providing access to those who do not have access to such technology. This can also have plans to help with low-income families so that it can be affordable to all. Not only with the financial aspect of technology, but there can also be classes to attend or a support group to help those who are not technologically savvy.
Potential resistance sources: There will be resistance with technology. The CMO is skeptical on technology that will distance providers from patients. There will be resistance from staff in relation to adapting to change. The community might push back as well due to financial issues or lack of knowledge.
Communication pathways: Communication must be everywhere. Stakeholders need to stay informed at all times. The CEO communicates with the board members and then relays information to senior leadership teams so they can pass it along to their teams. The CMO will communicate with all the physicians, while the DON will communicate with all departments within the healthcare system, such as nursing or allied health.
Page 2: Influence & Persuasion Strategy
Influence Tactics Selection
Primary influence strategies:Zhou et al. (2024) indicate that influence strategies increase customers’ willingness to engage in a focal firm’s environmental practices. Riverside Community Health Network intends to expand telehealth initiatives, implement remote patient monitoring, and enhance patient portal and digital engagement. Along with community health workers programs, diabetes, chronic disrase management, and mental health integration.
Stakeholder-specific approaches: Riverside Community Health Network uses the Salience Model (Power-Urgency-Legitimacy) approach. Arif et al. (2025) stated that stakeholder salience classifications in this study were derived by evaluating each stakeholder group’s relative power, legitimacy, and urgency using targeted survey items.
Credibility building methods: Advanced practice provider expansion, partnerships with nursing schools for pipeline development, technology-enabled care team models and retention and wellness programs.
Trust development strategies: Leadership must focus on building credibility, reliability, and emotional connection through empathy, transparent communication, and consistent actions. The CMO and DON’s strong relationships with the medical staff indicate that their credibility, reliability, and emotional connections are intact and that the staff trusts them.
Leadership Communication Plan
Key messages: Leadership must communicate clear, consistent, and authentic messages to align teams, build trust, and drive change. Core messages should center on their vision, actionable steps, and what the changes mean for the employees, while fostering a culture of transparency, empathy, and feedback. The CEO communicates with the board and focuses on the community. He focuses his attention on improving financial performance while maintaining services and balancing community missions with business realities. The CMO maintains communication with the medical staff, while advocating for maintaining a personal care approach and is passionate about community health. The DON keeps communication channels open with her nursing staff; she is okay with technology if it reduces administration burdens which helps with burnout reduction of her staff.
Communication channels: Aligns employees’ actions with company goals through consistent, two-way dialogue. This can be done through town halls, Microsoft Teams, or formal emails. Riverside Community Health Network uses basic email, limited secure messaging. Which indicates that it lacks an area of communication which can lead to disengagement and low morale.
Message timing: Strategic time to maximize impact, reduce uncertainty, and foster engagement. Information from leaders to teams maintains alignment. When communicating on the fly, it can dilute the message and can lead to inconsistencies, while delaying communication often causes rumors to spread and cause tension amongst employees. There is no data in the information provided regarding message timing. But with basic emails limited secure messaging and Epic underutilized it reads that employees do not receive messages in a timely fashion.
Feedback mechanisms: Some of the best mechanisms of feedback are anonymous surveys, focus groups, interactive Q&A sessions, department meetings, and 360 feedback. These sessions clearly outline employee's needs and organizational goals and can advise stakeholders how their input led to actions and build trust. It also can indicate that the organization is actively listening to the employees when employers provide immediate feedback to whatever method was used.
Relationship Building Strategy
Relationship priorities:In management, establishing solid relationships primarily depends on trust, genuine communication, mutual respect, and a common purpose. This is achieved through tactics such as active listening, adding value, following through reliably, and openly tackling conflicts. Managers focus on building rapport on a personal level by showing empathy, requesting feedback, and encouraging teamwork to enhance engagement, innovation, and staff retention. This must be done not only with upper and lower management, but with all employees and even in the community.
Engagement frequency:The engagement frequency should align with the department or management level. This can build trust, reduce conflicts, improve sustainability, and strengthen community support. It needs to be consistent and can be achieved through multiple communication channels.
Value proposition: There is value in many aspects. The community needs to be understood and valued within any changes that the healthcare system decides to make. The staff of the healthcare system needs to be valued and understood. The staff is key. Whatever promises are made, those promises need to be kept. This is how trust can be retained. Aligning goals and staying within the health system's mission, vision, and values will create a positive culture within and outside the organization.
Mutual benefit identification:If the healthcare system staff is taken care of, then the system will be too. This is what we call a “win-win.” If there are benefits for the community, then there are benefits for the healthcare system. For example, by partnering with a new technology organization, not only will the community benefit from having more access to technology, but also from easier access to healthcare professionals, which in turn will increase productivity and profitability for the healthcare system.
Page 3: Leadership Implementation
Engagement Approach
Initial contact strategy: Build trust with executive, clinical, and nursing leaders before bringing in frontline staff and community partners. Improvements to the digital health platform are presented to make care more accessible and ease workloads, not replace Riverside’s personal, community-focused approach. Trusted clinicians and nurses are chosen as change champions to help engage their peers and build credibility. Communication stays clear, focusing on how the changes support the mission and benefit both patients and staff.
Meeting and interaction plans: Riverside’s plans include establishing a cross-functional digital health steering committee with executive, clinical, nursing, IT, and finance representation. Regular, structured meetings are held with clear agendas, using a mix of leadership sessions, clinical workgroups, and frontline staff forums. Engagement emphasizes two-way communication, allowing clinicians and staff to provide input on workflows and patient impacts. Community feedback sessions are conducted regularly to incorporate patient and partner perspective into implementation decisions.
Follow-up processes: Riverside shares short summaries that show what was decided, who’s responsible, and the next steps. They keep track of progress using simple metrics like how staff are using technology, how it affects workloads, and patient outcomes. Staff and patient feedback is collected regularly to address and change the plan as needed. Leadership checks in every few months to make sure everything is on track and goals are being met.
Relationship maintenance: Focus on consistent, transparent communication with staff, providers, and community partners throughout the digital health initiative. Dukhanin et al. (2023) reinforces that directly involving key stakeholders improves outcomes, engagement, and satisfaction, which guides Riverside’s emphasis on leadership visibility, responsiveness to concerns, and shared decision-making. Ongoing training and support build staff confidence with new technologies, while partnerships with community organizations are strengthened to ensure efforts remain equitable and aligned with community needs.
Leadership Presence
Leadership presence means a leader's ability to connect with and motivate others toward common goals. It goes beyond just having a title or position. This presence is vital for shaping initial situations and influencing results, especially in fast-changing environments. This presence can be defined as showing specific behaviors to achieve desired effects. This way, leaders can systematically influence individuals, teams, and the organization (Kerns, 2019).
Professional presence goals: When integrating digital health for Riverside Community Health Network, it is important to demonstrate clear, consistent leadership. This leadership trait helps build trust and reduce uncertainty among stakeholders. Leaders of this organization need to balance financial discipline with Riverside’s focus on the community while staying true to the values of rural healthcare. By being seen as caring and knowledgeable, leaders can address frontline staff and community members effectively, encouraging teamwork during the transformation process.
Communication Style Adaptation:When adapting communication styles with staff and patients, leaders should use clear and straightforward language. Effective communication means adjusting messages for different audiences (Mansour et al., 2025). For example, use data for the board, focus on patient impact for clinicians, and stress accessibility for the community. To improve communication, encourage two-way dialogue by organizing listening sessions, staff meetings, and regular visits to clinics and hospitals.
Cultural Sensitivity Considerations: Riverside Community Health Network needs to deliver care that respects the cultural backgrounds of its older, rural, and diverse patients. Also, there are high rates of chronic diseases, mental health issues, and substance use. To help, leaders should take a supportive, trauma-informed approach that looks at environmental and socioeconomic factors. Lastly, challenges such as geographic isolation, transportation issues, and poor internet connectivity makes it important for leaders to recognize that missed appointments may be a factor. Leaders should commit to providing both in-person and telehealth options to improve medical access without worsening existing disparities.
Leadership Brand Development: To develop Riverside's leadership brand, the organization should focus on depicting leaders as approachable, mission driven, and open to new ideas, rather than just on the current structure. This approach aligns with the core values and the needs of the patients and staff. Leaders should be seen as caretakers of patient relationships, building trust and connections while also upgrading care delivery to improve patient experiences. To strengthen this brand and build trust, leaders need to work with staff on issues like burnout, staffing shortages, and workflow challenges, as these are current issues.
Influence Measurement
Influence Effectiveness Indicators: Leadership influence at Riverside can be assessed by monitoring voluntary participation among clinicians in digital health pilot programs, as engagement above mandatory requirements signals trust in leadership direction. A measurable reduction in resistance, such as informal shortcuts, complaints about technology, or underutilization of Epic and telehealth tools, indicates a need for change.
Relationship Metrics: The effectiveness of leadership can be evaluated by looking at how engaged and trusting employees feel, especially among healthcare staff who may be feeling burned out or considering leaving their jobs. The rates of retention and turnover among nurses and doctors can signal whether leaders are successfully addressing their teams' needs and creating a positive work environment. Also, how well different departments, such as healthcare professionals, IT staff, and administrators, work together is a good indicator of strong relationships.
Stakeholder Feedback Collection:Collecting ongoing feedback for stakeholders is necessary for leaders to guide change. By regularly conducting staff surveys and organizing focused group discussions, leaders can gather current information on clinicians' feelings, concerns, and report back to stakeholders. Also, for the stakeholders, feedback sessions with community partners, such as local governments, senior centers, and public health agencies, are important because they can help stakeholders stay aware of local issues, such as difficulties accessing technology and transportation challenges, and ensure that their strategies address these concerns.
Adjustment Strategies: Effective leadership means being able to adjust their influence based on feedback and results. When leaders notice that their team is feeling resistant or less engaged, it is important for organizational leaders to adapt their strategies to keep trust and credibility at the highest level possible for the organization.
References
Arif, M. S., Gunbeyaz, S. A., Kurt, R. E., & Heri, S. (2025). Stakeholder perspectives on multipurpose shipyard integration in indonesia: Benefits, challenges, and implementation pathways. Sustainability, 17(18), 8368. doi: https://doi.org/10.3390/su17188368
Dukhahin, V., Wolff, J., Salmi, L., Harcourt, K., Wachenheim, D., Byock, I.., Jajodia, A.
(2023, November 22). Co-designing an initiative to increase shared access to older
adult patient portals: Stakeholder Engagement. Retrieved from JMIR Publications:
https://www.jmir.org/2023/1/e46146?utm_source=chatgpt.com
Kerns, C. D. (2019). Leadership presence at work: A practice–oriented framework. Journal of Marketing Development and Competitiveness, 13(3). https://doi.org/10.33423/jmdc.v13i3.2241
Mansour, M., Hammad, S. S., Al-Anati, A., & Alkhowiter, L. K. (2025). “Saying no without saying no”: An organizational case study on assertive communication practices among nursing workforce in Saudi Arabia. Journal of Nursing Management, 2025(1), 6671562. https://doi.org/10.1155/jonm/6671562
Zhou, C., Xia, W., & Feng, T. (2024). Adopting relationship trust and influence strategy to enhance green customer integration: A social exchange theory perspective. The Journal of Business & Industrial Marketing, 39(8), 1669-1686. doi: https://doi.org/10.1108/JBIM-06-2022-0236